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Professional Service Providers Project

The London Centre of Excellence recently merged with London's improvement body - Capital Ambition - and London Connects, to form London's Improvement and Efficiency Partnership (IEP). The new organisation retains the name Capital Ambition, and is responsible for all former LCE projects.

A website is being created for the new Capital Ambition, but in the meantime this site continues to be updated with all the latest information on this project, as well as important legacy documents. 

The public sector use of consultants has grown at an increasing rate over the past few years and has been subject to critical coverage by the media.

To meet the challenges of continued improvement in service delivery in a constantly shifting environment it is likely that local authorities will need to continue to purchase professional services from external suppliers.

With an estimated expenditure of £170m across London in 2005/06 local authorities have a responsibility to ensure that this level of expenditure provides value for money.

To address this area and help local authorities reduce spend and improved results from the purchase of consultants the LCE funded the Professional Service Providers Project.

Led by Islington Council, working with LB Ealing, LB Lambeth, LB Merton and LB Redbridge this project has built on the products developed in Phase 1 (led by City of London and LB Hounslow) and produced further products that will help local authorities gain improved results and value for money.

Factors to be addressed include:
  • understanding how much, what and which professional service providers an organisation uses and what the requirement will be in the future;
  • making a proper assessment of whether internal resources can be used instead of consultants;
  • collecting and sharing adequate and appropriate information on professional service providers to improve their buying and negotiating position and understand what value they bring;
  • actively engage with key professional service providers to understand how they and the market works and help suppliers better understand the local authorities business and operational requirements; and
  • build internal capacity by planning and carrying out transfer of skills from professional service providers to internal staff.

 

The Products are:

Download PDF document Consultancy Commissioning Toolkit
(145pp, 2.4MB)

The aim of the toolkit is to assist in raising awareness of the issues and activities that need to be addressed to realise efficiencies, value for money and better results from commissioning consultants. It also provides practical guidance and resources that will support the review of the approach, procurement process and management and evalution in commissioning consultants. This will support the delivery of an efficient and sucessful outcome. Follow the link above to download the Commissioning Toolkit. 


Download PDF document A Guide to Buying Consultancy
(15pp, 221KB)

This guide supplements the Consultancy Commissioning Toolkit and provides pragmatic guidance that helps to focus on and specify what results need to be delivered.


 Download PDF document Consultancy Brokerage Model
(18pp, 226KB)

This provides local authorities with an approach to achieving better results and improved value from commissioning consultancy. The proposed approach is phased in its implementation with each stage building on the previous.


»Consultancy Knowledge Centre

This provides local authorities with the capability to share information and data on consultancy assignments that have been completed

 


 

Download PDF document Buying Consultancy Services Workshop

(2pp, 59KB)

 

This provides training to develop the specific skills required to commission and manage successful consultancy assignments to achieve better results.