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Support Available

Support is available both nationally and within London to assist with taking control of agency expenditure within your organisation. 

London
Mihir Trivedi
Project Manager - LCE Agency Staff Efficiency Savings
London Borough of Havering
Tel:  01708 433438
Email: stephanie.favell@havering.gov.uk

Mihir Trivedi is leading on taking forward the development of the Electronic Knowledge Exchange, and reviewing the Toolkit.  He is in touch with boroughs across London and aware of each authorities current progress with implementing a managed service, latest best practice and lessons learned.  In addition, Mihir is able to advise on progress with implementing opportunities for collaborating between the London boroughs and how to get involved with current and future project developments.

National
Christine Morton
Category Manager - Local Government Temporary Staff
Office of Government Commerce
Tel:  020 7271 1459
Email: christine.morton@ogc.gsi.gov.uk

Christine is the former project manager for the London Borough of Havering project sponsored by the London Centre of Excellence.  She has moved over to the OGC to roll the Toolkit out nationally through the other Centres of Excellence. 
 
OGC support for local authorities can range from a series of workshops and seminars, to assistance with baselining, benchmarking, and even sharing and reviewing tender documents and policies - all at no cost to the local authority.  The OGC's priority is to support the delivery of efficiency gains, but believes that to control temporary staff expenditure, a holistic approach to address procurement, HR, and legal concerns is needed.  The OGC agrees with the recommendations of the London Borough of Havering / London Centre of Excellence project in that high-spending local authorities should not only implement a managed service, but that policies and guidelines are reviewed in conjunction to take control of unmanaged agency staff expenditure.